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Creating Balance Adjustments

Step 1. Initiating the Adjustment Process

The goal of this stage is to access the platform's financial section and launch the interface for manually modifying the balance of a selected counterparty.

  1. Navigate to the Balance Adjustments page.
  2. The page displays a table listing all executed transactions across the platform.
  3. Click the Create button located in the upper-right corner above the table.

Step 2. Configuring Financial Parameters of the Operation

The goal of this stage is to precisely define the recipient entity, the currency, the economic nature of the operation (crediting or debiting), and record the change amount.

Within the opened modal window, complete the form fields as follows:

  • Team (mandatory field) — select the specific workgroup whose balance needs to be modified from the dropdown list.
  • Currency (mandatory field) — specify the target currency in which this financial operation is denominated.
  • Operation Type (mandatory field) — determine the direction of funds movement by selecting one of the two available options:
    • Adjustment credit (ADJUSTMENT_CREDIT) — adds the specified funds to the team's balance;
    • Adjustment debit (ADJUSTMENT_DEBIT) — deducts (takes away) the specified funds from the team's balance.
  • Amount (mandatory field) — enter the exact numerical value of the balance adjustment.
  • Reason (optional field) — add a text explanation or a comment justifying this manual financial entry.

Step 3. Confirming and Verifying the Balance Update

The goal of this stage is to apply the financial updates to the ledger and ensure that the transaction has been successfully recorded in the main log table.

  1. Double-check the selected operation type (Credit/Debit) and the final amount to prevent financial discrepancies.
  2. Click the confirmation button to submit and process the form.
  3. Upon successful saving, the transaction will instantly post to the main log table on the page.

Transaction Table Reference

The main table on the page aggregates the historical log of all financial events. Below is a breakdown of the interface columns and operational types.

Table Columns Description

ColumnDescription
Transaction Date / IDThe exact timestamp of the operation and the unique system hash identifier of the transaction.
TeamThe name and UUID of the team whose wallet balance was affected by the transaction.
Executed ByThe username (or system trigger) and email of the administrator who initiated the entry.
CurrencyThe three-letter international currency code of the transaction (e.g., EUR, USD).
Operation TypeThe system intent of the transaction (detailed descriptions are available in the reference guide below).
DebitThe amount deducted or held. This column is populated if the action decreases the available balance.
CreditThe amount added or released. This column is populated if the action increases the available balance.

Operation Types Reference

The direction of funds movement is determined entirely by the operation type, while the absolute numerical value of the amount is always stored as a positive number in the system.

Interface LabelSystem Type (entry_type)Economic MeaningBalance Impact
Deposit creditDEPOSIT_CREDITCrediting an external deposit inflow to the team's wallet.Increases available balance.
Withdrawal holdWITHDRAWAL_HOLDReserving funds allocated for an active withdrawal request.Transfers amount from available to held balance.
Withdrawal releaseWITHDRAWAL_RELEASEUnlocking funds if a withdrawal is canceled, rejected, or if the actual payout is less than reserved.Returns amount from held to available balance.
Withdrawal debitWITHDRAWAL_DEBITFinal, permanent deduction for a successfully processed withdrawal.Decreases held balance.
Adjustment creditADJUSTMENT_CREDITManual positive adjustment: compensation, under-crediting correction, or reconciliation result.Increases available balance.
Adjustment debitADJUSTMENT_DEBITManual negative adjustment: erroneous credit correction, surplus clawback, or audit adjustment.Decreases available balance.
Fee debitFEE_DEBITDeducting platform exchange service fees for processing currency conversions.Decreases available balance.
Budget holdBUDGET_HOLDReserving funds allocated for an ad account's spending limit.Transfers amount from available to held balance.
Budget releaseBUDGET_RELEASEReleasing previously reserved but unspent ad account budget allocations.Returns amount from held to available balance.
Budget spend debitBUDGET_SPEND_DEBITDeducting actual advertising expenditure out of the pre-reserved budget pool.Decreases held balance.
Funds escrow debitFUNDS_ESCROW_DEBITMoving funds out of the wallet into an intermediate escrow state (e.g., transfers to Google Ads or container shifts).Decreases available wallet balance.
Funds escrow creditFUNDS_ESCROW_CREDITReturning funds from the intermediate escrow state back into the active wallet.Increases available wallet balance.
FX convert debitFX_CONVERT_DEBITDeducting the source currency amount during an active foreign exchange conversion.Decreases available balance in source currency.
FX convert creditFX_CONVERT_CREDITCrediting the target currency amount to the wallet following conversion.Increases available balance in target currency.
FX fee debitFX_FEE_DEBITDeducting platform exchange service fees for processing currency conversions.Decreases available balance in source currency.

How to Read Transaction Directions

  • Credit operations always increase the wallet's available balance.
  • Debit operations decrease either the available or the held balance pool.
  • Hold operations do not spend money permanently; instead, they temporarily freeze funds (moving them from available to held balance).
  • Release operations unfreeze held assets, returning them directly back to the wallet's available balance pool.